With the advances of technology, it is becoming easier for businesses to outsource some of their administrative tasks, without the need of having an on-site person. A VA is able to provide administrative support to businesses all over the world. And distance is never an issue as VA’s communicate with their clients by email, telephone, fax, instant messenger or file transfer. The main benefit of hiring a Virtual Assistant is that it simplifies your life while increasing your profitability. As a VA, I am an Administrative Assistant and Web Manager together in one – except it all takes place in my office and not yours.
Business owners only pay a VA for work performed, which at B.A.C.I. Enterprises is $40.00 per hour, billed in 15-minute increments with no minimum time requirements. Business owners often find they are doing many administrative tasks themselves, leaving very little time to devote to developing their business or planning for future growth. By hiring a Virtual Assistant and delegating daily routine tasks, you can free up time for higher priorities.
You may think this sounds great, but also more expensive than regular employees, right? Wrong! A VA is far more cost effective than a regular employee in many ways. You may pay more per hour than a regular employee, but leave out the FICA, state unemployment taxes, Social Security, health insurance, vacation time, sick time, 401(k), profit sharing, Christmas bonus, holiday pay, and other benefits you need to offer a regular employee, and a virtual’s wage comes out far lower than that of a regular employee.
Exactly What Does a Virtual Assistant Do?
In short, a VA can do just about anything a regular employee can do, you just won’t ever see them in your office. Here’s a general list of some of the services provided by B.A.C.I. Enteprises, Inc.:
General VA Services:
- Receptionist duties: answering calls, leaving voicemails and checking messages.
- Database building, entry and updates (sales, contacts, CRM, etc.).
- Performing banking needs, like paying bills and transferring funds.
- Writing and sending invoices to clients.
- Checking email, responding to customer inquiries and managing spam.
- Creating and sending out greeting cards, invitations, newsletters and thank you notes.
- Establishing, updating and managing a calendar of important events.
- Scheduling appointments with clients, businesses and salespeople.
- Launching and maintaining cloud computing accounts (DropBox, OneDrive, Google).
- Preparing training manuals for new staff members or remote workers.
- Composing documents from handwritten drafts, faxes and dictations.
- Proofreading documents and other office materials.
- Travel research and arrangements
- Internet research
Content Writing & Management:
- Guest posting and guest blogging.
- Article and blog creation
- Composing press releases and newsletters and submitting to local news outlets.
- Producing content marketing material.
- Designing brochures and creating content.
- Writing and submitting op-ed pieces to newspapers and websites.
- Responding to comments made on the business’s blog.
- Presentation development
- Mailing list / database management
- Website creation and maintenance
- Recruiting for potential team members and contractors or freelancers.
- Performing generic errands for the office, including buying items online, arranging locations for office parties and hiring a cleaning service.
- Placing ads career websites, reviewing resumes and contacting the right candidates.
- Interviewing job applicants and speaking with references.
- Training on-site employees, virtual staff members or freelancers.
- Searching for hotels, booking airfares and mapping out trip itineraries for business.
- Monitor and report on latest industry developments and trends to brief SBO.
- Managing projects: staying in touch with subcontractors, emailing reports, using online calendars and calling team leaders informing them of deadlines.
- Sending a gift card or thank you note to your clients on holidays and anniversaries.
- Speaking with customer service representatives for tech support, banking issues, etc.
- Putting together welcome and goodbye packages for both clients and staff.
- Personal online shopping
How Does a Virtual Work?
Virtual assistants come in all shapes and sizes, just as any business does. Typically, however, VA’s work from home-based offices. Most are equipped with the latest software, multiple phone lines, Internet, e-mail, fax machine, cellular phone, copy machines, scanners, and a great attitude. They use all of the latest technology to communicate with the client and get the work done as quickly as possible. And, possibly best of all, they only “clock in” when they’re on your project, not while they’re sitting at your desk, using your electricity, playing solitaire!
Why Should I Trust Someone That I Can’t Watch Over During the Day?
VA’s are just as concerned with your business success as they are with their own. In fact, their success depends on your success. So, a virtual can become one of the best assistants and business partners you’ve ever had. Just like you, they are business owners and very interested in helping their clients. So getting your work done quickly and correctly is their utmost priority.
Who Benefits by Using a Virtual Assistant?
Basically anyone requiring administrative assistance on either a regular or irregular basis can greatly benefit by the services of a VA. Typical clients can include, but are not limited to, large corporations; small businesses; home based businesses; busy executives or managers; entrepreneurs; students; individuals needing a little extra help.
Where Can I Find a Virtual Assistant?
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